Post date: 11.3.25

Location: Redwood City, CA
Salary: $24-$26/hour + Quarterly Incentive
Employment type: Full Time
Link to Job

ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! 

WHAT WE'RE LOOKING FOR
We are seeking a Retail Operations Associate who is a proven team player with a can-do attitude. This is a physically active role, where you will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our local delivery and in-store pickup programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you!

BENEFITS 

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry

PRINCIPAL RESPONSIBILITIES

• Check-in and stow product deliveries and transfers
• Consolidate, organize, and maintain paid customer orders in the Will-Call area  
• Fulfill web orders and transfers from in-stock inventory
• Process credit cards for completed orders
• Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.)
• Operate as a back-up driver for the local delivery program, must have a clean DMV record
• Provide high-level customer experience for all in-store and curbside pickup orders
• Contribute towards warehouse maintenance (sweeping, cardboard breakdown, etc.) 
• Work in conjunction with retail operations manager to ensure a safe and organized facility

 REQUIREMENTS

• Positive attitude and willingness to learn
• Detail oriented and organized
• Must be able to work at least one weekend day, both days preferred
• Must have a clean driving record
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk up to 8 hours each day
• Ability to bend stoop, twist, and kneel frequently
• Ability to load, unload, and operate a hand truck safely
• Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred 

 Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. 

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Post date: 11.3.25

Location: San Francisco, CA
Salary: $23-$25/hour + Quarterly Incentive
Employment type: Full Time
Link to Job

ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! 

WHAT WE'RE LOOKING FOR
We are seeking a Retail Operations Associate who is a proven team player with a can-do attitude. This is a physically active role, where you will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our local delivery and in-store pickup programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you!

BENEFITS 

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry

PRINCIPAL RESPONSIBILITIES

• Check-in and stow product deliveries and transfers
• Consolidate, organize, and maintain paid customer orders in the Will-Call area  
• Fulfill web orders and transfers from in-stock inventory
• Process credit cards for completed orders
• Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.)
• Operate as a back-up driver for the local delivery program, must have a clean DMV record
• Provide high-level customer experience for all in-store and curbside pickup orders
• Contribute towards warehouse maintenance (sweeping, cardboard breakdown, etc.) 
• Work in conjunction with retail operations manager to ensure a safe and organized facility

 REQUIREMENTS

• Positive attitude and willingness to learn
• Detail oriented and organized
• Must be able to work at least one weekend day, both days preferred
• Must have a clean driving record
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk up to 8 hours each day
• Ability to bend stoop, twist, and kneel frequently
• Ability to load, unload, and operate a hand truck safely
• Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred 

 Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. 

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Post date: 11.3.25

Location: Redwood City, CA
Salary: $23-$25/hour + Quarterly Incentive
Employment type: Full Time
Link to Job

ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! 

WHAT WE'RE LOOKING FOR
We are seeking a Retail Operations Associate who is a proven team player with a can-do attitude. This is a physically active role, where you will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our local delivery and in-store pickup programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you!

BENEFITS 

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry
  

PRINCIPAL RESPONSIBILITIES

• Check-in and stow product deliveries and transfers
• Consolidate, organize, and maintain paid customer orders in the Will-Call area  
• Fulfill web orders and transfers from in-stock inventory
• Process credit cards for completed orders
• Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.)
• Operate as a back-up driver for the local delivery program, must have a clean DMV record
• Provide high-level customer experience for all in-store and curbside pickup orders
• Contribute towards warehouse maintenance (sweeping, cardboard breakdown, etc.) 
• Work in conjunction with retail operations manager to ensure a safe and organized facility

REQUIREMENTS

• Positive attitude and willingness to learn
• Detail oriented and organized
• Must be able to work at least one weekend day, both days preferred
• Must have a clean driving record
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk up to 8 hours each day
• Ability to bend stoop, twist, and kneel frequently
• Ability to load, unload, and operate a hand truck safely
• Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred 

Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. 

 K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Post date: 11.3.25
Location: San Francisco, CA
Salary Range: $20-$21 Hourly

We are looking for a team player who is hard working, reliable, and self-motivated! The ideal candidate must be able to work flexible hours including weekends and passionate about wines & spirits. This position may require coverage at both locations: Plumpjack Wine & Spirits@Fillmore AND Plumpjack Wine & Spirits@Noe Valley.
*Please note that full-time for this position means working a minimum of 24/hr per week.

About Us:
PlumpJack Wine & Spirits is a boutique wine shop with two locations in the city of San Francisco. What began as a single corner shop in 1992 has grown into an entire hospitality group for almost 3 decades.

Responsibilities:

• Greets customer on sales floor, phone or online, and assists in determining make, type, and quality of merchandise desired.
• Provide an educational experience for the guest when purchasing wine, spirits or beer.
• Understand and respond to all customer needs and requests in a timely and professional manner.
• Assist the store management with daily tasks including restocking the store on a constant basis to give the return customers a new feel. 
• Handle deliveries,restock & maintain the warehouse organization.
• Maintain a high standard of service and cleanliness in the store.
• Assist the store management with performing retail inventory as directed. 
• Assist the store management with marketing the store internally and externally by attending events, following up with clients, and building relationships and communicating with the marketing team to assure a constant advertising plan.
• Assist Store Management in ensuring that customers receive exemplary customer
  service. 
• Assist in loss prevention and deter through customer service and engaging in conversation with everyone who comes into the store
• Be knowledgeable about daily sales goals and drives business to achieve them.To foster a team environment by creating a
• fun, competitive, and inviting atmosphere.
• Ensures Visual Standards are maintained throughout the day.
• Represent and market the PlumpJack Wine & Spirits in a positive and professional manner as requested and continually promote PlumpJack Wine & Spirits internally and externally by attending special events when requested and building relationships both on and off property. 
• Promote and comply with all policies and procedures of PlumpJack.  
• Immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
• Maintain the cleanliness and safety of work areas and equipment at all times.
• Attend all mandatory meetings as directed.
• Perform other tasks, including cross-training, as directed.
• Adhere to the attendance and punctuality policy as outlined in the
• PlumpJack Employee Handbook. To report to work as scheduled and be prepared to start work.

Minimum Requirements

• Previous retail experience preferred. 
• Basic-intermediate wine, beer and spirits knowledge with the desire to
  learn more.
• Basic computer skills, typing, and ability to multi-task.
• Detail oriented, organized, and efficient.
• Diplomatic and calm with strong verbal communication skills. 
• Courteous, friendly, and professional manner.      
• Good team player.  Customer service focused.  
• Able to work productively with little supervision.
• Trustworthy and reliable. 

Working Conditions
Works indoors throughout shift in small, clean, and well-lighted area. May be exposed to outdoor conditions while assisting with deliveries and storage areas.

Physical Demands

• Stands and walks short distances throughout shift. Requires upper body strength and stamina to perform routine job tasks.
• Frequently required to handle and move objects weighing up to 50lbs over short distance. Reaches,lifts, bends and stoops to perform routine job tasks.  
• Frequent use of stairs, daily. Use of phones, computers and cash register, daily.
  

Apply at Plumpjack.com/careers

Job Summary
As the Tasting Room Ambassador you will be responsible for supporting and collaborating with the tasting room manager to achieve the highest level of service, creative educational programs, and guest satisfaction to all our clients and customers. You will engage professionally with clients through tasting room, private, and special event functions scheduled at the Urban Tasting Room or at designated locations.

Pay Range

• Level 1: $20 - $24
• Level 2: $25 - $31
• Level 3: $32 - $36
  
  Essential Duties and Responsibilities:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to relay service expectation and information that is respectful, clear and concise.
• Strong Knowledge of Eco Terreno Wines that promotes our product and increases opportunities for sales and membership signups.
• Personalized service skills that build loyal guest relationships, instill team comradery, and exhibit vendor appreciation.
• Ability to memorize tasting notes and history to provide a personalized hospitality experience.
• Able to assist in all tasks associated with private events, possibly outside normal hours and days.
• Opening and closing tasks that reflect acute attention to detail.
• Organization skills that help the team execute seamless flow of services.
• Active participation that supports team members in achieving elevated, elegant, warm, and hospitable execution of tableside service reflecting our standards.
• Attention to detail and ability to complete all tasks
• Attention to cleanliness of all areas ( inside and outside)
• Ability to recognize guests expressed and unexpressed wishes and needs.
• Strong, empathetic verbiage and conflict resolution skills.
• Intuitive awareness of opportunities that may compromise the safety of the team and guests, such as: floor mat placement on rainy days.

Qualifications/Education/Experience

• Level 1:
  0-3 years of Tasting Room/ Hospitality / Fine Dining experience
• Level 2:
  3-5 years of Tasting Room / Hospitality / Fine Dining experience
• Level 3:
  5+ years of Tasting Room / Hospitality / Fine Dining experience
  
  Hospitality experience
• Ability to be team driven and offer the highest level of guest experience
• Active part of service
• Strong wine and food pairing knowledge
• Strong observation skills
• Ability to work in a fast paced environment
  
  *Additional Job Duties as Required*
  Language Skills Fluent in English with excellent written and verbal communication. Ability to read, analyze, and interpret
  documentation. Ability to respond effectively to inquiries and complaints.
  Mathematical Skills
  Ability to apply concepts that relate to the above job responsibilities with their parameters.
  Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must have strong fine motor skills and is regularly required to sit, walk, bend, crouch and stand back up many times a day; walk/stand for at least 8 hours a day; reach overhead; and ability to hear and speak. The employee must have the ability to lift and carry up to 50 lbs with assistance.
  Specific vision abilities required by this job include strong or correctable near visual acuity, close vision, distance vision, depth perception, and ability to adjust focus.

Post Date: Oct 20, 2025

Location: Los Altos, CA 

Tasting Lounge Associate
We are seeking a dedicated and dynamic Tasting Lounge Associate to oversee the daily operations of our Tasting room in Los Altos which sells products -Calligraphy wine, spices, tea and coffee. The ideal candidate will be responsible for ensuring exceptional customer service, and driving sales performance. This role requires a strong leader who can effectively manage inventory and implement marketing strategies to enhance store visibility and profitability.

Duties

• achieve sales targets and maintain high levels of customer satisfaction.
  
• Manage inventory control processes to ensure optimal stock levels and minimize shrinkage.
  
• Utilize POS systems for transaction processing and sales reporting.
  
• Develop and implement marketing strategies to promote store offerings and increase foot traffic.
  
• Ensure compliance with company policies and procedures while fostering a positive work environment.
  
• Address customer inquiries and resolve issues promptly to enhance overall shopping experience.

Skills

• Knowledge or experience in wines, wine industry or restaurants
• Friendly etiquette for effective communication with customers and vendors.
  
• Proven ability to sell products and services while building rapport with customers.
  
• Excellent organizational skills to manage multiple tasks efficiently in a fast-paced environment.
  
• Knowledge of inventory control practices to maintain accurate stock levels.
  
• Experience with POS systems for efficient transaction processing.
  
• Creative mindset for developing marketing initiatives that resonate with the target audience.

Join our team as a Tasting Room Associate where you will play a crucial role in driving success through effective leadership, exceptional customer service, and strategic planning!

If interested please contact Shri Gorthy
info@calligraphy.wine

Seeking Passionate Wine Hospitalitarians to sell & serve wine in our new 3-night a week bar. Successful candidates will have lots of passion, positive energy, wine knowledge, and the desire to share what they know with others.

Organization, the ability to multi-task, & experience with Point-of-Sale systems is also helpful. Additionally, we need great communicators who make complex topics simple, take the intimidation out of wine and inspire beginner to advanced guests to explore. We need ambassadors who sell wine in the bar, bring new guests into our fan base, & cross-sell classes & events.

Position: SommTender
Department: Hospitality
Reports to: Founder/CEO, David Glancy, MS, CWE
Location: The Secret Wine Bar at San Francisco Wine School, South San Francisco, CA
Hours: Availability is solicited 1-2 months at a time and schedules are assigned 1-2 weeks in advance.
Regular weekly schedules is the goal. Additional work is possible preparing charcuterie platters and assisting in bar service, as well as other hospitality/event shifts and potentially as instructors.
Wages: $20+/hr commensurate with experience and credentials Plus Tips. Highly credentialed instructors are eligible to earn higher wages.
Benefits: Government mandated including health insurance when full-time + employee discounts on classes, special events and retail wine purchases. Tuition reimbursement for certifications taken to expand teaching eligibility.

Essential Duties & Responsibilities:
 Stock the bar & retail area with wine from the cellar.
 Complete opening inventory and check list.
 Display last bottles & background images on the monitors.
 Place signage outside the bar, launch music & adjust lighting.
 Have the bar guest-ready prior to opening.
 Warmly welcome guests & guide them through the regularly changing wine selections.
 Talk about wine, wine classes, & events whenever guests are open to it.
 Make all guests feel at home.
 Serve wines by the glass, charcuterie boards, & retail wines for here & to-go.
 Maintain guest tabs and collect payments.
 Break down the bar at the end of the night completing closing inventory and check list.

Skills Required:
 The HOSPITALITY gene
 Solid international wine knowledge with credentials preferred.
 Prior service experience preferred, including: wine bar, serving, bartending, or other retail.
 Knowledge or experience with San Francisco Wine School or some aspect of various wine credentials.
 Ability to communicate effectively verbally and in writing with management, peers, and guests
 Prior experience with Point-of-Sale systems is helpful.
 Reliability and timeliness
 Attention to detail
 Ability to work independently and as part of a team
 Physical stamina to teach while standing and able to lift at least 50lbs when needed

Must be 21 or older. Identity Verification and Employment Authorization Required. For more information or to
apply, contact us at help@sfwineschool.com or 650-763-1324

Posted: 7/10/25

San Francisco Wine School is seeking a reliable, hard-working, detail-oriented individual who has lots of positive energy, relishes responsibility and wants to join San Francisco Wine School in producing the highest quality classes and events in the industry. Organization, efficiency, flexibility and a smile will be keys to success in our fast-paced, exciting and fun environment. We rebottle into 2-ounce bottles and ship wine kits for classes every week all over the US.

Flexible/Part-Time ~16+ hrs per wk. Additional hours are also available to cover staff leave & may be combined with other openings to create full time work

Wages: $20-23 depending on experiece

Benefits: Health insurance covered at 50% for full time employee. 2 weeks paid vacation for full time employee. Generous discounts on classes, special events and retail wine purchases for both part-time and full-time employees.

Essential Duties & Responsibilities:

•  Cellar Duties:o Manage supply inventory for class and shipping materialso Assist with custom tasting kit assemblyo Maintain general organization and cleanliness of shipping areao Assist with receiving wines, cellar organization, and perpetual inventory
•  Shipping Duties:o Manage tasting kit shipping processo Creating and tracking shipments and managing relationships with our carrierso Purchasing and managing shipping supplies
•  Operations Duties:o Assist with event & class set up and breakdown. This may include handling fragile crystal, mov-ing banquet furniture, moving A/V carts, and implementing detail floor plan layouts and table sets.o Crosstrain in other jobs to provide absentee coverage, and increase growth opportunities

Skills Required:
•  Microsoft Office and/or Google Suite experience and general computer/technology abilities are re-quired.
•  Salesforce and Zoom Room experience is a bonus
•  General ability to read / understand wine labels
•  Reliability and timeliness
•  Organization & efficiency
•  Ability to communicate effectively verbally and in writing with management, peers, and guests
•  Attention to detail
•  Ability to work independently and as part of a team
•  Physical stamina and able to lift at least 50lbs when needed
•  SFWS student experience preferred
•  Hospitality in your heart

If interested, please send your resume and describe your strengths, motivations and interest in the wine industry to help@sfwineschool.com.

Must be 21 or older. Identity Verification and Employment Authorization Required. San Francisco Wine School is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

Location: South San Francisco, CA

Hours:  Part-Time On Call up to 30 hours per week

Wages: $18+/hr commensurate with experience

Benefits: Government mandated + employee discounts on classes, special events and retail wine purchases

Essential Duties & Responsibilities:

• Special event & classroom set up and breakdown. This may include handling fragile crystal, moving banquet furniture and implementing detail floor plan layouts and table sets
• Supply inventory & stocking
• Monitor special events and respond to clearing & replenishing needs promptly
• Provide additional service to support servers, sommeliers, instructors, and/or guests based on level of experience.
• Maintain general cleanliness of office space, classrooms, kitchen and storage room, back-of house with daily cleaning. This includes dusting, vacuuming, dishwashing, glassware polishing, laundry, windows, trash / recycling, light maintenance, etc.
• Must be available to work some evenings and weekends as required by business levels noting that schedules/shifts are subject to change.

Skills Required:

• Reliability and timeliness
• Organization & efficiency
• Ability to communicate effectively with management and other staff
• Attention to detail
• Ability to work independently and as part of a team
• Physical stamina and able to lift at least 50lbs
• Restaurant & banquet service experienced is preferred, but willing to train
• Must adhere to our professional appearance guidelines, which include neatness of hair & clothing, specified event attire, and no visible tattoo's or excessive facial piercings.

Must be 21 or older.  Identity Verification and Employment Authorization Required. 

For more information or to apply, contact 

help@sfwineschool.com or 650-763-1324  

Company San Francisco Wine School

Open Position On-Call Server/Event Staff

Location: South San Francisco, CA 

Seeking experienced and reliable on-call servers who have lots of positive energy, relish responsibility and can help San Francisco Wine School continue to produce the highest quality classes and events.  Organization, efficiency and a smile will be keys to success in our fast-paced, exciting and fun environment.

Department:  Operations

Reports to: Office Manager/Event Coordinator

Hours:  Part-Time and On Call up to 30 hours per week

Wages: $18+ Commensurate with experience

Benefits: Government mandated including health insurance when full time + employee discounts on classes, special events and retail wine purchases

Essential Duties & Responsibilities: 

• Special event set up and breakdown. This may include handling fragile crystal, moving banquet furniture and implementing detail floor plan layouts and table sets
• Monitor special event rooms and food/beverage stations and respond to clearing & replenishing needs promptly
• Deliver and clear plated, multi-course/multi-wine meals according to fine dining service standards
• Host tasting stations (pouring wine and engaging with guests) as skills allow
• Tray passing bites and beverages
• Provide additional food/beverage service to support sommeliers, instructors, and/or guests.
• Multi-tasking various front-of house duties as needed; greeting guests, checking id and registrations, taking coats, and any other duties assigned.
• Must be available to work evenings and weekends as required by business levels noting that schedules/shifts are subject to change.

Skills Required: 

• Reliability and timeliness
• Organization & efficiency
• Ability to communicate effectively with management, guests and other staff
• Attention to detail
• Ability to work independently and as part of a team
• Physical stamina and able to lift at least 50lbs
• Restaurant, bar, or banquet service experience is strongly preferred
• Experience with fine dining service preferred
• Wine certifications preferred

Must be 21 or older and adhere to our professional appearance guidelines, which include neatness of hair & clothing, specified event attire, and no visible tattoo's or excessive facial piercings.  Identity Verification and Employment Authorization Required.  For more information or to apply, contact Tanya Ho-Shue at office@sfwineschool.com or 650-763-1324