Note: Job duties are subject to change as needed.

FOOD AND SAFETY RESPONSIBILITIES:
-Adhere to all Health Department, OSHA and ADA regulations.
-Follows all Safety Manual guidelines.
-Follow-up and review that all station specific daily and weekly cleaning checklists are accomplished.
-Report any injury, accident and/or foodborne illness incident for Guests and/or staff accurately and in a timely manner.
-Train all personnel in safe operating procedures of all equipment, utensils and machinery.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
-Culinary or college degree, preferred

Experience:
-Has a minimum of 3 years supervisory experience or applicable management experience in a similar volume restaurant.
-Has computer skills with a working knowledge of applicable computer software. -Possesses exceptional hospitality knowledge.
-Has the ability to operate Web based ordering systems, process Guest requests, changes to orders, and menu updates.
-Proficient with word processing and spread sheet applications.
-Utilize all Personal Protective Equipment’s per Amoura guidelines.

CERTIFICATES, LICENSES, REGISTRATIONS:
-ServSafe certified
-Sexual Harassment Training (if/when the restaurant employs 50 persons or more)
-Restaurant Management Certifications
-Tips Certified
-Bartender Certification
-Other Professional Certifications

To apply, contact Jeanne at jeanne@amourasf.com.

General Requirements:
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

DUTIES & FUNCTIONS

Fundamental Requirements:
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Assist in the oversight of all aspects of the daily operation of the hotel’s F&B outlets, room service, kitchen, and any other Food & Beverage operations.
• Manage F&B associates
• Respond to guest complaints in a timely manner.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Coordinate and monitor all phases of Loss Prevention in the F&B department.
• Prepare and submit required reports in a timely manner.
• Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
• Monitor quality of service in F&B.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOP’s in all outlets.
• Ensure compliance with requisition procedures.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with Wyndham standards.
• Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
• Comply with weekly and monthly forecasting procedures.
• Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks.
• Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
• Follow standards for hiring approvals.
• Ensure overall guest satisfaction.

To apply, contact Sergio Padilla at sergio.padilla@silveradoresort.com

Cheesemonger & Server

Fisher’s Cheese & Wine is a cheese shop and cafe opening at the Marin Country Mart in May 2017. We’re an experienced team with a successful business in The Cheese School of San Francisco. We’re a cheese-obsessed, hard-working, fun-loving bunch who care passionately about doing work we’re proud of and helping each other succeed.

We are looking for team members as motivated and personable as we are! Experience working in artisan food is preferred but not required. A passion for learning and eating is a must. We are a family of eaters and are looking for people who like to feed and be fed. The perfect candidate for this position thrives while doing multiple tasks and strives for perfection. This is a detail oriented role with a strong emphasis on superior customer service.

Key Responsibilities Cheesemonger

Basic knowledge of cheesemaking and cheese industry
Understands how cheese is made and is able to articulate this to others
Familiar with local cheesemakers and their products as well as classic PDO cheeses such as Parmigiano Reggiano, Comte etc.
Familiar with different cheese styles with the ability to explain the differences Milk types and styles of cheese i.e. sheep’s milk camembert vs. sheep’s milk blue
Cheese retail and storage: Cuts, wraps, and prices cheese
Maintains cleanliness and order of cheese case, ensures proper signage
Maintains order of cheese backstock, proper cheese storage/handling
Strong understanding and implementation of proper cheese sanitation
Assembles cheese, charcuterie boards and catering platters
Strong understanding and implementation of proper cheese sanitation
Ensures proper opening & closing procedures of deli cases

Server

Remains knowledgeable about current menu
Able to describe cheeses and wines served clearly and accurately
Ring guests up, ensures orders are correct for kitchen staff execution
Runs food and beverages, knows proper table side etiquette
Ensures proper opening & closing procedures for front of house

Performance Expectations:

Upholds highest standards of customer service
Self-motivated and fast learner
Strong sales skills with ability to recognize up-sell moments
Strong attention to detail and organizational habits
Thrives in a collaborative work environment
Contributes in discussions to increase sales and decrease COGS
Has earnest interest in new cheeses and supporting local/domestic cheese industry
Eagerness to train and educate others on cheese, wine and other fine foods
Upholds FCW aesthetic for cheese displays/platters
Ability to multi-task while maintaining FCW standards of performance
Personable and dedicated to forming good relationships with customers and colleagues

Full time & Part time positions are available $13/hour DOE, health care (we cover 50% of premium), quarterly bonus program after one year, discounts on cheese and wine, a healthy and positive work environment 

How to apply: Email a comprehensive cover letter and resume outlining your experience to jobs (at) fisherscheese (dot) com. Applications with no cover letter will not be considered.

Wine Specialist and Server

Fisher’s Cheese & Wine is a cheese shop and cafe opening at the Marin Country Mart in May 2017. We’re an experienced team with a successful business in The Cheese School of San Francisco. We’re a cheese-obsessed, hard-working, fun-loving bunch who care passionately about doing work we’re proud of and helping each other succeed. We’re looking for a wine specialist for our small but mighty team.

Full time Wage: hourly DOE, health care (we cover 50% of premium) after 90 days, quarterly bonus program after one year, discounts on cheese and wine, a healthy and positive work environment, free classes at our sister business, The Cheese School, a daily staff meal.

Key Roles and Responsibilities:

Receiving and stocking product
Ensuring up-to-date inventory
Communicating to staff regarding inventory
Ensuring organized and attractive merchandising
Checking pricing
Updating and creating signage
Changing the by the glass menu
Making recommendations to customers and generally offering a wonderful customer service experience
Helping to conceive and execute promotions
Helping customers make food selections
Running food to tables

Qualifications:

Strong wine knowledge
Able to work in a team environment
Self-motivated and organized
Exceptional problem solving abilities
Committed to quality service and food and beverage knowledge
Excellent ability to take direction
Ability to meet physical demands of the position including lifting and carrying up to 50 pounds, pushing, pulling, bending, walking, standing for extended periods of time Love of cheese!

The success patterns for this position are:

Able to work all scheduled shifts including weekends and holidays
Can effectively handle multiple tasks and high stress situations
Must be able to work at a fast pace
Reliable transportation to and from work with varying start and end times

Successful candidates will have the following personal characteristics:

Self-motivated, especially under pressure
Able to accept constructive criticism and improve from it
Can work independently and as a member of a team
Able to effectively manage their emotions in the workplace
Communicate effectively and efficiently
Works with attention to detail
Brings positive energy and enthusiasm in all interactions 

How to apply: Email a comprehensive cover letter and resume outlining your experience to jobs (at) fisherscheese (dot) com. Applications with no cover letter will not be considered.

Support and assist the team in the organization of trade events, market research and database management.

Other topics may be developed depending on the Agrotech department needs.

Profile: excellent level of English, French language a plus, excellent communication skills, marketing and sales prospecting experience appreciated.

To apply, please contact Manilay.saito@businessfrance.fr.

Merchandising Coordinator Position:

Wine.com is America’s leading online wine retailer, providing a top tier interactive and in-depth wine shopping experience with wine content you can trust and rely on. In our ever growing fast paced environment with enthusiastic and creative wine professionals we are seeking an equally self-motivated individual with a passion for wine to join our content team as a full-time, Merchandising Coordinator.

This position is an entry level position for someone who is looking to get their foot into the wine retail industry door.

The Merchandising Coordinator will support the merchandising department in the day-to-day functions of (but not limited to) product set up, content aggregation and product database maintenance from our headquarter offices in San Francisco. This role in part, involves the acquisition, editing and updating of material such as pricing, availability, label graphics, winemaker notes and ratings from thousands of Wine.com winery partners and wholesalers.

Preferred Qualifications:

Knowledge of wine industry and terminology

Strong attention to detail and organizational skills

Strong computer skills, especially Microsoft Office with proficiency in Excel

Basic HTML skills

Ability to work in a fast-paced, deadline-driven environment

Ability to prioritize work and multi-task successfully

Strong interest in wine; some schooling or courses in wine a plus

Previous E-commerce experience a plus

College degree highly preferred

Position Type and Expected Hours of Work:

This is a full-time position located at our Corporate Headquarters in San Francisco, California’s Financial District. Typical workdays are Monday - Friday; 8 hours a day during typical office hours of 7AM - 6PM PST.

To Apply, please send your resume to ijimu@wine.com or call 415 430 5795.

About Wine.com:

Wine.com is the leading online wine retailer. Our mission is to promote the wine lifestyle through innovation by providing customers with selection, guidance, convenience, and value not common in stores. Located between California’s wine country and Silicon Valley, we’re passionate about using technology to offer the world of wine at your fingertips. Unique in its industry, Wine.com owns a proprietary network of wine fulfillment centers which delivers in one or two days to most of the country. For more information, visit our website at www.wine.com.

• Assist General Manager and Lead Sommelier in the overall operational, administrative and financial management of the Wine Department.
• Uphold the highest standards of service in accordance with protocols and practices as outlined in the QPA service manual Service/Operations:
• Provide wine service to the guests of Quince and support the captains during nightly dinner service
• Assist in wine selections and service of the private dining program at Quince
• Daily wine stocking of par levels for the by the glass and pairing programs
• Make wine suggestions and pair wines with menu items
• Communicate with the culinary team directly as to the nature and flavors of each dish and pair wines with an appropriate flavor profile
• Update and produce wine lists, service documents, pairing menus daily or as needed 
• Partaking and representing the wine department at daily line ups 
• Educate further staff knowledge in regard to new wines, 86’d items etc... 
• Help educate staff on proper wine service, new wines, food and wine pairings 
• Assist in the pricing and costing of wines both on the list and on the pairing program  
• Assist in maintaining physical inventory of the cellar; racking and restocking wines, processing deliveries and end of month inventory
• Complete nightly log to detail an overview of nightly service 
• Education and Development 
• Attend and participate in in-house tasting appointments with lead sommelier 
• Maintain professional relationships with purveyors and wine industry professionals 
• Work closely with the Chef team to develop food and wine knowledge, and pairings for staff education Assist in the formulation of a curriculum for staff wine classes 
• Assist in the formulation of a curriculum for staff wine classes 
• Assist in the training of new FOH hires as it relates to wine service and product knowledge
• Uphold the QPA handbook standards, protocols and procedures
• Maintain professional education and continued wine studies 
• Participation in outside trade tastings and other educational seminars 
• Administrative 
• Micros Management - Continually update Micros database by adding new wines, removing 86’d wines and creating new numbers and SKUS when needed 
• Audit accuracy of all wine prices as they correspond to the wine list 
• Assist Lead Sommelier in physical inventory on the first day of every month
• Return emails, correspondence, phone calls as needed
• Assist General Manager and Lead Sommelier in the consignment/acquisition of private cellars 
• Assist Lead Sommelier in the buying with a focus on developing the French and domestic selections 
• Financial 
• Communicate with lead sommelier/general manager on nightly sales- figures and product mix 
• Administer wine transfers and corked wines 
• Management of company property as well as personal (consignment) property
• Nightly approval of all wine comps
• Targeted sales approach to turn over inventory- identify stagnant inventory

To apply, contact Matt Cirne at mcirne@quincerestaurant.com

We are looking to fill below positions:

• VSOP/XO Brand Specialist for Las Vegas and San Francisco (Chinese required) - 2+ years experience 
• VSOP/XO Brand Specialist (Prestige) for Los Angeles (Western, CA) - 5+ years experience 
• Mixology LA - 5+ years experience 
• Region Manager for San Francisco (Northern CA) - 10+ years experience. 

 Hamel Family Wines (“HFW”) in Sonoma Valley is seeking an experienced wine professional with an extensive hospitality background for the position of Senior Estate Ambassador. This position will work closely with HFW’s management and hospitality team to drive direct-to-consumer sales by successfully implementing the hospitality philosophy and leading the experiences. The successful candidate will have a background in wine education, a successful track record of wine sales, and high-end hospitality experience. The candidate must also be a high-energy team player who enjoys being part of growing, successful family business. Salary will be commensurate with experience plus benefits.

Senior Estate Ambassador Roles and Responsibilities
- Lead, and support, solicited and unsolicited direct-to-consumer sales
- Guide guests through estate tour and tasting experiences, with a particular emphasis on the upper end experiences
- Manage hospitality team on the “floor” during operating hours
- Lead HFW’s concierge services
- Oversee, support, and manage hospitality staff, flow, and operations
- Work with HFW management team to develop and sustain staff educational programs Senior Estate Ambassador Qualifications
- 4+ years of sales, wine, and hospitality experience
- Bachelor's degree preferred
- Excellent oral and written communications skills
- Basic wine education and experience, advanced wine education/experience preferred
- Ability to multi-task in a fast-paced environment
- Supportively manage and lead Estate Ambassador staff
- Strong organizational skills, attention to detail, ability to prioritize and produce desired sales results, meet deadlines, and stay on top of deliverables
- Ability to effectively communicate marketing information, policies, and procedures
- Team player, positive attitude, problem solver
- Other duties as assigned

Apply to Dawn Agnew at dawn@hamelfamilywines.com to be considered.