Cancellation/Reschedule & Refund Policy

FULL PROGRAMS

Cancellations and reschedules for full programs are accepted up to 1 week prior to the start of the course with an option to transfer full credit to a future class OR receive a full refund.  Full program students who give at least 2 business days notice of their absence in an individual workshop within a regularly scheduled program may make up their missed class at the next available session.  No further make ups will be allowed.  

WSET by Grape Experience provides no refunds after a program has begun.  If you need to cancel registration in any other program after the 1 week notice period, you will be refunded $70 for each class that you do not attend with a minimum notice of 2 business days. Study guides and any other course material must be returned in unused condition or the cost of the materials will be deducted from the total refund.

If you need transfer to a future program after the 1 week notice period, a $150 transfer fee will be collected at that time.  All transfers must be initiated and paid in full before the conclusion of the original program.  With the exception of WSET by Grape Experience programs, your registration is fully transferable to another person for the same program and session with no fees.

WORKSHOPS & EVENTS

There are no refunds available for individual workshops or special events.  Reschedules for the next available date are accepted for individual recurring workshops up to 2 business days prior to the originally scheduled date.  Reschedules are not available for special events.

If you are unable to attend a program, workshop or event and are not eligible for a reschedule or refund, consider offering your seat to a friend or colleague.  They will love you!  Notice for all cancellations, reschedules and transfers must be given by emailing help@sfwineschool.com.